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Currently the Location filter for Fields in new Events tickets seems to look at the location of the person submitting the  ticket. If an East Campus user books a room in the West Campus their location does not change. For now we can ask them to manually change it but the leads to a significant point of failure for us.

 

The case scenario is we have a location where the users are required to indicate if Security is for the event. We would rather not have this appear on all tickets, just the location that requires it.

Currently the Location filter for Fields in new Events tickets seems to look at the location of the person submitting the  ticket. If an East Campus user books a room in the West Campus their location does not change. For now we can ask them to manually change it but the leads to a significant point of failure for us.

 

The case scenario is we have a location where the users are required to indicate if Security is for the event. We would rather not have this appear on all tickets, just the location that requires it.

We made that part of our instructions for staff members putting in events tickets. For them to change the location to the location of the event and not their home location.

​@Kpeers Thank you for submitting your question to our community! 😄

You are on the right idea ​@Gary_KCMO, I would also suggest adding a custom field to confirm the location or to have a check box that has them review the location to ensure it is correct. 

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