I am trying to change it so users automatically select “Pending approval” and not “Approved”. Does anyone know how I could do this? It seems to be a field that is read only?
I am trying to change it so users automatically select “Pending approval” and not “Approved”. Does anyone know how I could do this? It seems to be a field that is read only?
For clarification, what stage in the submission process is this happening? Is it to staff, external requestors, or your agents/admins?
We noticed it with Agents/Admins for sure but when looking at it from a Staff view it will let them hit approved, which we don’t want.
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