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Branding change

  • Aug 1, 2023 7:16 PM UTC
  • 5 replies
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Contributor
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We’ve recently unveiled a new logo for our district, and I’ve noticed the old logo still hanging out in Incident IQ, how do I go about changing that?

 

Best answer by Kathryn Carter

@Zane Groven Have you updated the logo in site options? 

 

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5 replies

Kathryn Carter
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@Zane Groven Thank you for submitting your question. 

Where on your site is the old logo? Have you reached out to your CSM yet? 

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
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  • Zane Groven
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  • Contributor
  • Aug 2, 2023 4:13 PM UTC

I have not reached out to my CSM yet, I wasn’t aware that this was something I couldn’t do on my own. Our old logo is showing up in the satisfaction surveys that we send out to our users after resolving a ticket.

Kathryn Carter
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  • Kathryn Carter
  • Community Manager
  • Answer
  • Aug 2, 2023 4:33 PM UTC

@Zane Groven Have you updated the logo in site options? 

 

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
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  • Zane Groven
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  • Aug 2, 2023 4:47 PM UTC

This is exactly what I needed to find! Thank you!

    Kathryn Carter
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    @Zane Groven Happy to help! 😄

    Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
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