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  • March 15, 2024
  • 1 reply
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Hello,

 

We would like to use a custom domain for customer facing access. Can we create an alias CNAME  record in DNS to achieve this? Example:

https://yourschool.incidentiq.com is where people navigate to now to access the dashboard. Can we create an alias in our domain to allow https://tickets.yourschool.org to forward requests to our incident iq URL?

 

Thanks!

Best answer by Kathryn Carter

@JAbbascia Thank you for submitting your question to our community! 😄

I believe this guide should answer your question

If not, please submit a ticket to support 😄

1 reply

Kathryn Carter
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  • Community Manager
  • Answer
  • March 18, 2024

@JAbbascia Thank you for submitting your question to our community! 😄

I believe this guide should answer your question

If not, please submit a ticket to support 😄