Dashboard Customization not Available

  • 18 April 2024
  • 2 replies

I am setting up student technicians and have assigned them all to the user role ‘faculty’ (a workaround that has enabled me to modify their permissions with more granularity). 

I believe it’s because of this change that these users can no longer customize their dashboard view. When the click their username and select ‘options’, ‘Dashboard’ is no longer one of the available tabs. I only see ‘Settings’ and ‘Notifications’.

Is there a setting or permission where I can reenable the ‘Dashboard’ tab for them?

2 replies

Userlevel 6
Badge +12

Currently I believe custom dashboards are only available to Agents.

Userlevel 7
Badge +12

@SOuellette 663c2b3 westwood Thank you for submitting your question to our community! 😄

As @jclark referenced, the custom dashboard is available for agents and admins. However, the new permissions will allow more granular permissions for those agents.