We are having an issue relating around the automation from site options for asset automation. We are using 3 of the 4 options available, When User is assigned asset, update asset to match owner location and owner’s room. We are also using When User location changes, update asset to match owner location.
The combination of those 3 solves most of our issues when staff/students move around, but it does present us with a large issue that I am hoping to address and get fixed. We have a process where some students are given an obsolete Chromebook after X years of use/district enrollment. Those Chromebooks are processed for surplus and removed from our District inventory, but they remain in IIQ for tracking who we gave them to. In IIQ they are set to our Surplus location and then retired.
The problem we are getting is 8th graders who leave the district with their Chromebook, then return later to our high school and the site options trigger their retired Chromebook to come back into service and be assigned to our high school. It is creating inventory problems for our site tech, is there any option to ignore site options if an asset is at a certain location? There is nothing that I could see off hand, and nothing in the rules engine.
If there is nothing that exists, then this needs to be an idea that can give us a filter similar to the Google Devices App, where we can set a filter to include/exclude devices based on all the available filters.
