Can someone share their rules for multiple approvals. For example, approved by principal, once approved by principal sent to curriculum director, once approved by curriculum it’s sent to IT.
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Multiple approval rules
Best answer by Kathryn Carter
- They have their rule set up for when the ticket is created:
- Next, they adjust the next set-up rules via the “when updated” trigger.
- Don’t forget to send the email when it is “sent for approval”
I hope this helps get you started 😄
+18I want to call out Othello Schools
+18- They have their rule set up for when the ticket is created:
- Next, they adjust the next set-up rules via the “when updated” trigger.
- Don’t forget to send the email when it is “sent for approval”
I hope this helps get you started 😄
+18Great question
I am missing the webhook of approval process in the ticketing system. It is also missing from the facilities however it is available in the events. Is there a setting I need to activate as I am an incident in admin but the options for actions stop at the tickets level and does not give me an approval section
+1Hi
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