Looks like my Permissions switched over to the new look over night. With this, the calls started flooding in with some agents not being able to log in, some not able to put work orders in for certain buildings, etc….

After looking it over, it looks like when my custom rules were migrated over to this new Permissions Sysem, it kinda botched the settings and handled some arguements incorrectly.

Reached out to my Customer Success Manager but curious if anyone else had issues with the roll over from the old Permissions System to the New. Thanks yall.