Ordering non-inventory items

  • 28 February 2024
  • 1 reply

We are new to Incident IQ.

In our current system, Solarwinds Service Desk, we were able to create a Purchase Order (really a requisition) with a list of items, link to the item, part number, & cost, with a total cost at the bottom. This would then go through a workflow for approval, budget code assignment, and ordering. Then once received, we would mark the items received.
We do not see this feature in IIQ.
How do you handle ordering items that are not in your parts inventory?


This is how our current system looks.


1 reply

Userlevel 7
Badge +12

@DAdmin 213746e msdk12 Thank you for submitting your question to our community! 😄

I believe you could use the Enhanced Approval Workflows App to complete this! Do you have this premium app?