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After uploading a PDF to IIQ the option to preview the document no longer works. The option to preview is still there as shown below but I was just told in ticket 32961, preview functionality is not currently supported. This was a feature I used on a daily basis.  Why was the functionality removed? 

 

 

@RReilly 247ec3e woboe 

Thank you for bringing this to our attention. I have reached out to our product team to get more details regarding this functionality. Stay tuned for more information. 


@RReilly 247ec3e woboe  Again, thank you for bringing this to our attention because that preview functionality works in all other areas of the site and should function the same within the Parts section. I will let our internal team know so we can remedy the situation to allow you to preview your pdf Purchase Orders again. 

Thank you for your patience as we resolve this bug in the system!


Per the most recent reply on my ticket about the issue. “After further investigation, our engineering and product teams have confirmed that, as previously mentioned, users are currently only able to download PDFs; Preview functionality is not supported at this time.” It seems this functionality has been removed. 

I don’t understand why because what would be the point of uploading the PDFs into the Purchase Order section if when I need to view it I just have to redownload the document...


@RReilly 247ec3e woboe You make a really good point! I would suggest adding this to our Idea Exchange here: https://community.incidentiq.com/ideas


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