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Sort by - Then by"

  • April 17, 2023
  • 1 reply
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If it isn’t already available, I would like a way to take my custom view and sort it by “Location”, and then each location by “Submitted”, so when I go to a location, I can more conveniently see the oldest tickets first, instead of looking for them. Any help is greatly appreciated, and I apologize if this is a duplicate request.

Cheers! 

Best answer by Kathryn Carter

@GBertollini 7398db fultoncsd Thank you for submitting your question. 

You are able to add filters to your custom view. Status: submitted and Location: where you are looking

Then you can add a column (last updated date) and choose to be ascending or descending to have your tickets in order from the last one touched to the most recent being last. 

 

 

If you are referring to being able to split up your custom view by location, you will have to create separate views per location. I hope this helps 😄

1 reply

Kathryn Carter
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  • Community Manager
  • 11013 replies
  • Answer
  • April 19, 2023

@GBertollini 7398db fultoncsd Thank you for submitting your question. 

You are able to add filters to your custom view. Status: submitted and Location: where you are looking

Then you can add a column (last updated date) and choose to be ascending or descending to have your tickets in order from the last one touched to the most recent being last. 

 

 

If you are referring to being able to split up your custom view by location, you will have to create separate views per location. I hope this helps 😄