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Text suddenly gets deleted

  • 20 March 2024
  • 3 replies
  • 25 views

Userlevel 1
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Has anyone else experienced the following issue?  

When typing in text fields, such as Asset Tag, or Serial Number in an asset, or typing a comment on a ticket the text that I have typed will suddenly be deleted. Please see attached screen recording. This happens across multiple browsers (Chrome, Edge).

Screen recording

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Best answer by Erica 20 March 2024, 19:58

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Userlevel 3
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Hello @Robert Cebula! I have not seen this issue in our site, at least. This may be better handled by their Support Team, if others do not have this issue. Here is the link to all the ways to contact them: How to get in contact with iiQ Support Team | Community (incidentiq.com)

Userlevel 7
Badge +12

@Robert Cebula Thank you for submitting your question to our community! 😄

This would best be handled by our Support Team as @Erica suggested. 

Userlevel 1
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I submitted a ticket, thanks

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