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Text suddenly gets deleted

  • March 20, 2024
  • 3 replies
  • 50 views
R
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Has anyone else experienced the following issue?  

When typing in text fields, such as Asset Tag, or Serial Number in an asset, or typing a comment on a ticket the text that I have typed will suddenly be deleted. Please see attached screen recording. This happens across multiple browsers (Chrome, Edge).

Screen recording

Best answer by Erica

Hello @Robert Cebula! I have not seen this issue in our site, at least. This may be better handled by their Support Team, if others do not have this issue. Here is the link to all the ways to contact them: How to get in contact with iiQ Support Team | Community (incidentiq.com)

    3 replies

    Erica
    Contributor
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    • Erica
    • Contributor
    • Answer
    • March 20, 2024

    Hello @Robert Cebula! I have not seen this issue in our site, at least. This may be better handled by their Support Team, if others do not have this issue. Here is the link to all the ways to contact them: How to get in contact with iiQ Support Team | Community (incidentiq.com)

    Kathryn Carter
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    @Robert Cebula Thank you for submitting your question to our community! 😄

    This would best be handled by our Support Team as @Erica suggested. 

    Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
    R
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    • Robert Cebula
    • Author
    • Observer
    • March 21, 2024

    I submitted a ticket, thanks

    Kathryn Carter
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