Solved

Text suddenly gets deleted

2 years ago
Mar 20, 2024 5:10 PM UTC
3 replies
124 views

+3

Robert Cebula
Observer

Has anyone else experienced the following issue?

When typing in text fields, such as Asset Tag, or Serial Number in an asset, or typing a comment on a ticket the text that I have typed will suddenly be deleted. Please see attached screen recording. This happens across multiple browsers (Chrome, Edge).

Screen recording

Best answer by Erica

Hello @Robert Cebula! I have not seen this issue in our site, at least. This may be better handled by their Support Team, if others do not have this issue. Here is the link to all the ways to contact them: How to get in contact with iiQ Support Team | Community (incidentiq.com)

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+10

Erica
Contributor
Answer
2 years ago
Mar 20, 2024 6:58 PM UTC

Hello @Robert Cebula! I have not seen this issue in our site, at least. This may be better handled by their Support Team, if others do not have this issue. Here is the link to all the ways to contact them: How to get in contact with iiQ Support Team | Community (incidentiq.com)