+2Minor issue: When I enter an item in the Incident IQ “To-do list,” it automatically sets the due date for that day.
I would liked to start populating the list with all of my non-ticket to-do items, which can be due at the start of next month or just before the beginning of the new school year.
Is there a way to adjust this setting so that I can pick the due date for each to-do item?
Thanks in advance!
Best answer by Hannah Bailey
Currently, there is no way to change the date for the “To-Do List”. This would be great to share in our idea exchange to get it to our product team.
+15I’m not following your question, I don’t see any built in to-do list, is this a custom workflow that your district set up maybe? If so, you’d need to check with whoever set the rule/workflow up. If it is an SLA, then that would be something the admins would need to check for your district since those are customizable.
+2Hello,
Thank you for your response.
I am referring to the built-in To-do list that is available by default in the iIQ Dashboard. It is referenced in the “Dashboard Overview” training module in the iIQ Academy.
In the attached image, I have a task that I entered on June 7, which was then set to be due on June 7, but I want it to be due July 1.
+17
Currently, there is no way to change the date for the “To-Do List”. This would be great to share in our idea exchange to get it to our product team.
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