How do I add a materials purchase from the hardware store to a ticket? Also, how would i attach a scanned copy of the receipt to that same ticket?
Best answer by Kathryn Carter
View original
Userlevel 7
+13
So you can add a custom field to your fields (not required) to have a section on a ticket for them to add their information.
Additionally, you are able to attach a file to the ticket via comment:
I hope this helps!
This was helpful for adding a place to upload files, but I still can't figure out how to add material purchases to the ticket.
Userlevel 7
+13
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
