Skip to main content
Solved

Add Purchase and receipt pdf jpeg to facilities ticket

  • September 1, 2023
  • 3 replies
  • 84 views

Forum|alt.badge.img+1

How do I add a materials purchase from the hardware store to a ticket? Also, how would i attach a scanned copy of the receipt to that same ticket?

Best answer by Kathryn Carter

@JConant 2376f90 mukilteo Thank you for submitting your question to our Community. 😄

So you can add a custom field to your fields (not required) to have a section on a ticket for them to add their information. 

Additionally, you are able to attach a file to the ticket via comment: 

I hope this helps! 

3 replies

Kathryn Carter
Forum|alt.badge.img+18
  • Community Manager
  • Answer
  • September 5, 2023

@JConant 2376f90 mukilteo Thank you for submitting your question to our Community. 😄

So you can add a custom field to your fields (not required) to have a section on a ticket for them to add their information. 

Additionally, you are able to attach a file to the ticket via comment: 

I hope this helps! 


Forum|alt.badge.img+1

This was helpful for adding a place to upload files, but I still can't figure out how to add material purchases to the ticket. 


Kathryn Carter
Forum|alt.badge.img+18
  • Community Manager
  • September 6, 2023

@JConant 2376f90 mukilteo I would suggest adding them as parts to add them to the tickets.