Is there a way to add checkbox into the problem description of a ticket.
I want to create tickets for my data clerks throughout the year and want them to check off that they have completed the 10-15 items that are on the ticket.
Solved
Adding Check Boxes for tickets
Best answer by Patrick Bennett
I would suggest installing the Advanced Ticketing app and leveraging the subtasks functionality. If these types of tickets always require the same tasks to be completed, you could use a rule to automatically add those tasks to the specific ticket types.
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