I would like to be able to create Tickets to track desired Change Management items.
Like adjusting ticket templates, and what not. Creating that as a ticket for myself so track my work.
Can I do that, or am I missing something?
Thanks,
Allyn
Can you create internal change management tickets for Incident IQ changes to be performed by iIQ site admins
Userlevel 1
Userlevel 7
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I don’t think there is a problem with this. I suggest creating your category for the issue you want; then, you can create the ticket and assign it to yourself or whoever else needs it. I would also suggest creating a custom view to see what needs to be accomplished. I hope this helps 😄
Userlevel 1
Well it seems like anything connected to the embedded “IncidentIQ” software is kinda hardcoded to your own side, so you can use it as a ticketing platform for the product.
So is the suggestion to go into perhaps “Other Requests” and build out the Change Management Stuff from there?
Userlevel 7
+12
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