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Change ticket asset to a linked asset?

  • August 26, 2022
  • 3 replies
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sbattis
Contributor
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Is there a clean and easy way to change the asset associated with a ticket from the original asset (say… the cart) to a linked asset (say the camera)? I’m looking for something like the ease with which I can search up other devices that are in the same room or assigned to the same user, but in this case I want other assets that are linked to the current asset associated with the ticket.

Best answer by sbattis

 

3 replies

Kathryn Carter
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  • Community Manager
  • August 29, 2022

@sbattis Thank you for submitting your question. Unfortunately, that is not a possibility at this time. You can only see the assets that are assigned to the user or assigned to the room. I have attached a screenshot for reference. However, this is a great idea and you should submit it into our Idea Exchange. Here is that link: https://community.incidentiq.com/ideas

 


sbattis
Contributor
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  • Author
  • Contributor
  • August 29, 2022

Le sigh.


sbattis
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  • August 29, 2022