Is there a way to change the ticket starting number sequence. We are up to 42000 in our old system and the new implementation of iiq is starting from 1000, it would make looking back in email and history easier if we could not repeat the number, perhaps start at 50000 or something like that.
Question
Changing Ticket number starting number
+4
+18Please submit this as a request to your CSM. 😄 I think our dev team should be able to help you!
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