+4Hello,
Does anyone know of a way for an agent to have tickets assign the requestor as the owner of the device when creating multiple tickets? I know for single tickets it would automatically assign if you create the ticket from the asset, but for multiples the only option is to select a single requestor that we can see. If not, would it be possible to add a switch to do something like that?
Best answer by Kathryn Carter
I do not believe that is possible at this time. You can head to our Idea Exchange to submit your idea: https://community.incidentiq.com/ideas
+18I do not believe that is possible at this time. You can head to our Idea Exchange to submit your idea: https://community.incidentiq.com/ideas
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