+1Hello,
Is there a custom field type for a simple yes or no type of question? I love the look of the standard question “is this ticket urgent” I think the simple bubble option of yes and no look very minimal and sleek can we use that option on other custom fields?
Best answer by Kathryn Carter
Those specific fields are hard-coded into our system, so you cannot add those specific yes/no bubbles to your tickets. You can submit an idea to our Idea Exchange: https://community.incidentiq.com/ideas
However, the “on/off” toggle can also be used here for a yes/no option.
+18Those specific fields are hard-coded into our system, so you cannot add those specific yes/no bubbles to your tickets. You can submit an idea to our Idea Exchange: https://community.incidentiq.com/ideas
However, the “on/off” toggle can also be used here for a yes/no option.
+11We sometimes use a drop down (Select) for yes/no.
+18Thank you
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