Custom Resolution actions/Suggested Actions

  • 24 August 2023
  • 1 reply

When creating custom resolution actions for ticketing, Is there any way to have it appear for every ticket category all at once? And is it possible to edit the suggested actions tab that appears whenever you view a ticket? I would like to have my custom resoluton actions appear in that spott.


1 reply

Userlevel 6
Badge +10

@AArble 597c4cd allenpark Thank you for submitting your question to our Community. 

Currently, you cannot adjust the suggested actions. You can submit an idea to our Idea Exchange: