Customize main Ticket View

  • 20 March 2024
  • 2 replies


Can you pull certain tickets out of the ticket view based on custom fields? For example make a custom field that puts in a date, can you make the ticket view not show the tickets that's ate is after todays date until it is that date?

2 replies

Userlevel 7
Badge +13

@RWinchester 977ad07 bcsc Thank you for submitting your question to our community! 😄

What are you trying to accomplish with this workflow? I think that Due Dates could potentially be the answer you are looking for.  

Userlevel 7
Badge +13

@RWinchester 977ad07 bcsc ^ Wanted to follow up on this thread.