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Can you set the “Describe your issue” field to be required (( like room )) ??
Best answer by Kathryn Carter 16 October 2023, 17:46
@ADeLacy 640001e ghsd - Currently you are unable to make the “Describe your Issue” box required.
There are a couple of idea around this field.
I have seen other districts create a custom field that is made required.
Here is an idea to have the “describe your issue” box required.
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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.
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