I am sure it’s just me, but where is the configuration to set up E-mail to ticket creation ?, I want to start testing ticketing flows. I can’t seem to find the “root” Email that our staff would use to even start making a ticket.
(( also, is there two separate emails one for Technology and another for Facilities ?
As always any help welcomed
Best answer by ADeLacy 640001e ghsd
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Anyone got anything, tried sending emails to IIQ to create tickets but this is the what I get in return I keep looking but do not see where to configure this ?
I found it, in Rules.. that was my bad.
+10
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