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Export/Import Model Issues/Resolutions

  • 5 October 2022
  • 2 replies
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Is there a way to export configured issues/resolutions from one model and import them into another one? We have over a hundred different device models and get new ones all the time. I would like to be able to configure one model’s issues and subsequent resolutions, export them and import them into other models so I don’t have to manually add them to each model we have in our system. 

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Best answer by Kathryn Carter 28 February 2023, 16:24

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Userlevel 4
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I would love to be able to export our issues per category just so we can simply clean it up. Unfortunately we had “too many hands in the cookie jar” at one point and people added issues so freely and now there are duplicates everywhere but it’s not easy to find and research.  Would be nice to be able to select the issue and then choose what category to apply it to instead of having the category and choosing what issue to apply.

Userlevel 7
Badge +13

@lmoore & @nburke There is an idea about being able to import models. Please check it out and comment your use cases. 

 

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