Is there a way to put a filter on ticket stats? I like the quick view aspect of the stats but I would like the ability to filter out certain statuses.
A good example of this would be the “In Repair (Vendor)” status.
Solved
Filtering ticket stats?
+2Best answer by Kathryn Carter
However, there is already an idea, similar to yours, that you should upvote and comment on to help get these ideas to the finish line.
+18There is a way to filter in analytics “ticketing”. I added a filter - “status” and then “in repair(vendor)”. Just like in ticketing filters, you can exclude selected as needed. You can also change the date as needed, I left mine on “today”. Here is a screenshot:
Is this what you are looking for?
+2No, I am looking to filter this widget:
+18However, there is already an idea, similar to yours, that you should upvote and comment on to help get these ideas to the finish line.
+2done. thank you!
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