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Friendly URLs

  • February 8, 2024
  • 3 replies
  • 78 views
J
Participant
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I tried to find a topic on this.
Is anything happening with friendly URLs.

example: https://instance.incidentiq.com/agent/tickets/ticket#
or https://instance.incidentiq.com/agent/assets/assettag#

It would be very helpful.

Best answer by Kathryn Carter

@jo.cpa Thank you. This is an enhancement request. Please direct this to Idea Exchange. 😄

R

3 replies

Kathryn Carter
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  • Kathryn Carter
  • Community Manager
  • February 9, 2024

@jo.cpa Thank you for submitting your question to our community! 😄

I am not sure what about those links you are referring to. What is it supposed to look like and how is it showing for you? Thank you in advance for elaborating on your post. 

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
J
Participant
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  • jo.cpa
  • Author
  • Participant
  • March 14, 2024

Does this help?
https://www.educative.io/answers/what-are-friendly-urls

Rather than a UID on a ticket, a friendly URL 
example: https://instance.incidentiq.com/agent/tickets/ticket#
or https://instance.incidentiq.com/agent/assets/assettag#

Like https://instance.incidentiq.com/agent/tickets/C-4523

Kathryn Carter
Forum|alt.badge.img+18
  • Kathryn Carter
  • Community Manager
  • Answer
  • March 15, 2024

@jo.cpa Thank you. This is an enhancement request. Please direct this to Idea Exchange. 😄

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
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