I tried to find a topic on this.
Is anything happening with friendly URLs.
example: https://instance.incidentiq.com/agent/tickets/ticket#
or https://instance.incidentiq.com/agent/assets/assettag#
It would be very helpful.
Solved
Friendly URLs
Best answer by Kathryn Carter
+18I am not sure what about those links you are referring to. What is it supposed to look like and how is it showing for you? Thank you in advance for elaborating on your post.
Does this help?
https://www.educative.io/answers/what-are-friendly-urls
Rather than a UID on a ticket, a friendly URL
example: https://instance.incidentiq.com/agent/tickets/ticket#
or https://instance.incidentiq.com/agent/assets/assettag#
Like https://instance.incidentiq.com/agent/tickets/C-4523
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