Skip to main content

I tried to find a topic on this.
Is anything happening with friendly URLs.

example: https://instance.incidentiq.com/agent/tickets/ticket#
or https://instance.incidentiq.com/agent/assets/assettag#

It would be very helpful.

@jo.cpa Thank you for submitting your question to our community! 😄

I am not sure what about those links you are referring to. What is it supposed to look like and how is it showing for you? Thank you in advance for elaborating on your post. 

Does this help?
https://www.educative.io/answers/what-are-friendly-urls

Rather than a UID on a ticket, a friendly URL 
example: https://instance.incidentiq.com/agent/tickets/ticket#
or https://instance.incidentiq.com/agent/assets/assettag#

Like https://instance.incidentiq.com/agent/tickets/C-4523

@jo.cpa Thank you. This is an enhancement request. Please direct this to Idea Exchange. 😄

Reply


Terms & ConditionsCookie settings
Incident IQ logo

Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

Corporate Headquarters:
750 Glenwood Ave SE, Suite 320
Atlanta, GA 30316