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Google Forms in Tickets

  • August 22, 2023
  • 3 replies
  • 312 views
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Is there a way to embed a google form into a ticket? I have tried placing the embed code into a info custom field as you do HTML, but it will not work. I don’t want to upload a form to iiQ and attach it. We use google forms to collect and store information on who requests specific things.

Best answer by Kathryn Carter

@Amy.York Please check out this article written by one of our own Community members! 

 

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3 replies

Kathryn Carter
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  • Kathryn Carter
  • Community Manager
  • Answer
  • August 22, 2023

@Amy.York Please check out this article written by one of our own Community members! 

 

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
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Is there a way to make this visible only for a specific ticket type?

Kathryn Carter
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  • Kathryn Carter
  • Community Manager
  • February 6, 2025

​@courtney-long Since this is being added a custom field, you have the custom field filters to match conditions, including a specific ticket type or issue! 

I hope this helps! 😄

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
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