This only shows up with the “View Labor Summary” checked. If this is off, your agents won’t see it.

I just checked our permissions, and that info only shows up for the iiQ admin role. I don’t like the visual noise, either, but as long as I can hide it from agents/staff/students, that’s fine for now.

This only shows up with the “View Labor Summary” checked. If this is off, your agents won’t see it.

 

 

New additionals like this really should be OFF by default with a area in the release newsletters.. really annoying to have to keep digging through stuff or getting support involved to turn things off that we didn’t ask for or want. 

This only shows up with the “View Labor Summary” checked. If this is off, your agents won’t see it.

 

 

New additionals like this really should be OFF by default with a area in the release newsletters.. really annoying to have to keep digging through stuff or getting support involved to turn things off that we didn’t ask for or want. 

Ours was off by default for agents - but if you’re an iiQ Admin, you get everything ‘on’ by default. It makes things a bit confusing, because our initial thought when I could see it as an admin was that all agents could see it, but that’s not the case. No change for agents by default.

We were also already familiar with it due to having the Facilities product as well.

@EJordison 907f9c6 rockcastle Thank you for submitting your question to our community!

I am glad that @jclark and @AMeyer Greendale Schools were able to help you with this permission. 

@ntp Have you checked out the Product Update? All new features are explained here: 

It has nothing to do with ‘checking it’, it’s that items are enabled by default instead of the reverse.  It’s great when you add new features that individuals have requested, but for those who did not request it and would never want such as thing (like this feature), it should not be turned on by default. 

This isn’t the first but one of many that has just popped up with an update and we’ve had to dig to find out where and how to disable it and in some cases have our CSM get involved to remove the ‘feature’ from our environment. 

@ntp Thank you for your feedback. 

Agreed @ntp . Not something our team wants to see turned on by default.
And now here I am researching this.

I’m checking all Permissions, and I don’t see it checked anywhere (Global Admin or Agent nor Custom Agent or Admin).

I had to uncheck it from roles and from a few users on their individual permissions.. not sure how or why it was checked in all these spots but I’m no longer seeing it for myself or my users after unchecking those locations. 

Good Morning, a fix was deployed last night for this issue. Please submit a ticket to support if you are still experiencing this. 

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