When I click on the drop down menu and click on “attach form”, there are no options for me to be able to select a form.
I followed the instructions at
but still no forms shows up via drop down menu or via rules.
I created a form via custom fields and included “iiQ form” field, still nothing in drop down or in rules.
I created a template ticket, still nothing in drop down or in rules.
I tried quick ticket, still nothing.
What am I missing?
Best answer by Kathryn Carter
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+13
I am trying to locate your forms on your site. What is the name of one or two of them?
I am trying to locate your forms on your site. What is the name of one or two of them?
Hi Kathryn
I tried multiple ways to get just one form to display in a ticket, tried multiple combinations, and nothing worked. I ended up deleting them all just to make sure it does not inadvertently pop up in places I dont want it to for our end-users.
But if you could guide me through the process, I’ll try again. Where do I first create a form
+13
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