IIQ Mobile App recent Update Issue

  • 13 March 2023
  • 4 replies

Has anyone had this issue with the recent IIQ Mobile update v3.8.7.23022301 where your single sign on service is no longer an option?  We use Classlink and after this update the option button to login with it is gone and we can only sign in via username and password, but that will not even work.


Best answer by Kathryn Carter 13 March 2023, 19:49

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4 replies

Userlevel 5
Badge +8

@Jason Mullen Thank you for bringing this to our attention. My team is looking into it now, and I will update you when we find out more information! Thank you for your patience. 

Thank you very much

Userlevel 5
Badge +8

@Jason Mullen This should be resolved! Close the app all the way & reopen it. If that does not work, you may have to reinstall the app on the device. I hope this helps 😄

Yes, it is working.  Thank you for the very quick response time.