We have bulk tickets that need to be created monthly. Is there a way to bulk create tickets using a csv file?
Solved
Importing a ticket
+3Best answer by jclark
Assuming it’s the same tickets every month, best way to do this is with a ticket template or templates, and setting a schedule for them. If it will vary from month to month, that may be a bit tricky, but you could likely do it with the API.
Assuming it’s the same tickets every month, best way to do this is with a ticket template or templates, and setting a schedule for them. If it will vary from month to month, that may be a bit tricky, but you could likely do it with the API.
+18What is your use case? I would also suggest using Ticket Templates to create those tickets each month.
Thanks for jumping in
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
