Question

IQ Not Working?

  • 24 February 2023
  • 2 replies
  • 47 views

Userlevel 2
Badge +1

Anyone having issues where the ticket is not updating? Changing the status or resolving a ticket does not change the view for us even though it says its changed in the timeline.


2 replies

Userlevel 1
Badge

We been noticing this happening as well.  There seems to be a lag in the system.  This is not the first time we have experienced this.

Userlevel 7
Badge +14

@DWallis 434c1d brooklyn - Apologizes for the delay response. Is your site still experiencing slowness?

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