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Question

IQ Not Working?

  • February 24, 2023
  • 2 replies
  • 76 views

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Anyone having issues where the ticket is not updating? Changing the status or resolving a ticket does not change the view for us even though it says its changed in the timeline.

2 replies

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  • Observer
  • February 24, 2023

We been noticing this happening as well.  There seems to be a lag in the system.  This is not the first time we have experienced this.


Hannah Bailey
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  • iiQ Community Manager
  • February 28, 2023

@DWallis 434c1d brooklyn - Apologizes for the delay response. Is your site still experiencing slowness?