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Is there a way to customize the initial 5 Ticket Types in the ticket creation menu?

  • April 4, 2022
  • 5 replies
  • 365 views

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Is there a way to customize the initial 5 Ticket Types in the ticket creation menu?

Best answer by Reesa Azar

Hi @jhandler. You can only rename the five Ticket Types, and can not add additional ones. Hope this helps.

5 replies

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  • Author
  • Contributor
  • April 4, 2022

I see you can rename them in Custom Names, but can you add additional ones or are you limited to 5?


Reesa Azar
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  • Community Manager
  • Answer
  • April 6, 2022

Hi @jhandler. You can only rename the five Ticket Types, and can not add additional ones. Hope this helps.


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  • Observer
  • August 17, 2023

How do you rename the 5 ticket types? What are the steps? 


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@brozzelle 
Under Custom Names: 

 


Kathryn Carter
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  • Community Manager
  • August 17, 2023

@CLee 1176405 shakopee Thank you for jumping in with that article!! 😄