Solved

Is there a way to customize the initial 5 Ticket Types in the ticket creation menu?

  • 4 April 2022
  • 5 replies
  • 327 views

Userlevel 3
Badge +1

Is there a way to customize the initial 5 Ticket Types in the ticket creation menu?

icon

Best answer by Reesa Azar 6 April 2022, 12:39

View original

5 replies

Userlevel 3
Badge +1

I see you can rename them in Custom Names, but can you add additional ones or are you limited to 5?

Userlevel 4
Badge +9

Hi @jhandler. You can only rename the five Ticket Types, and can not add additional ones. Hope this helps.

Badge +1

How do you rename the 5 ticket types? What are the steps? 

Userlevel 1
Badge +1

@brozzelle 
Under Custom Names: 

 

Userlevel 7
Badge +13

@CLee 1176405 shakopee Thank you for jumping in with that article!! 😄

Reply