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Issues with iiq - 2/11/25

  • February 11, 2025
  • 7 replies
  • 121 views

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Anyone else seeing issues with the platform this morning? Forms are not loading, jobs not running, pages loading slow…

I don’t see anything on the status page yet so I submitted a ticket.

Best answer by Kathryn Carter

A fix was deployed overnight. If you are still experiencing this, please reach out to our support team! Thank you for your patience on this. 

7 replies

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  • Contributor
  • February 11, 2025

Yes


Kathryn Carter
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  • Community Manager
  • February 11, 2025

@esam Hi! Our team is aware and currently working on a solution. Thank you for letting us know, and I will get back to you soon with an update. 

If you do not already follow our status page, please subscribe! https://status.incidentiq.com/ 

Our status page is in the process of being updated at this time. 


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  • Author
  • Observer
  • February 11, 2025

Hi ​@Kathryn Carter Thanks for the update.
Did the status page get updated? Still shows no issues and I didn’t get a notification. 


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Says all is operational and I'm still having issues...


Kathryn Carter
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  • Community Manager
  • February 11, 2025

Hi everyone, our team is currently investigating. Not sure what is going on with the status page but our team is working on it now! 


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  • Author
  • Observer
  • February 11, 2025

Status page still shows no issues but I received a reply from support about 30 min ago.

 

We are aware of some performance issues from this morning. Our engineering team is aware and is currently working on fixing this issue. Once I have further information I will update you immediately!


Kathryn Carter
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  • Community Manager
  • Answer
  • February 12, 2025

A fix was deployed overnight. If you are still experiencing this, please reach out to our support team! Thank you for your patience on this.