Line spacing showing incorrect on tickets and emails

  • 17 August 2023
  • 2 replies

When I type in the comment box in a ticket, my text looks like this:



After submitting the comment and clicking “Show more lines”, it adds an extra line between each space, and my signature has two spaces in it when it didn’t before.



This is what also shows up in the email that gets sent to the user:


Which does not look great when sending emails.


If I click “Fully Expand” it looks correct, but the email is where it matters the most.


Is anyone else seeing this?

2 replies

Userlevel 6
Badge +10

@JNovotny 2974391 shakopee Thank you for bringing this to my attention. I have included your information in an internal ticket that is already being worked on by our team. The release should be soon. I will keep you updated! 😄

Userlevel 6
Badge +10

@JNovotny 2974391 shakopee Great News! Our fix was deployed this weekend! I hope this helps 😄