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Question

Long term substitute not able to submit a ticket through My Classes

  • November 5, 2025
  • 2 replies
  • 14 views

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We have a couple of long term substitutes in our district. I would love for them to be able to use the My Classes option to submit a ticket in iiQ. However, they show that they have no students. These teachers are added to the SIS as substitutes. One was a co-teacher with one of our regular teachers, but is full time now that, that teacher has gone on leave. 

How can I allow them to use My Classes?

2 replies

Kathryn Carter
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  • Community Manager
  • 11027 replies
  • November 6, 2025

@mwhite Thank you for submitting your question to our community! 😄 

My first follow up question is inside your SIS, is the substitute assigned as the main teacher now? As that information is written over into iiQ, it will populate under that main teacher. 


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  • Author
  • Participant
  • 52 replies
  • November 6, 2025

she is not the primary teacher. The “regular” teacher is the primary in Aeries. I believe we have that for the State reporting purposes.  But we have the 2nd teacher a yes on all the other sections; Attendance, gradebook, grade reporting and student access.

How would you situate co-teaching? On the regular schedule, the “regular” teacher works 4 days and the other teacher works 1 day. The regular teacher is out for 5 months, but will be back in April.