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Main ticket to a Subticket

  • October 3, 2023
  • 1 reply
  • 64 views

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Is there a way to make a main ticket a subticket of another after it was created?

Best answer by Reesa Azar

Hi @mrodriguez, It sounds like you want to take a subticket from a ticket, and make its own ticket. Then, you want to still have all of the information from the original ticket. At this point, there is not a way to do this however, here is an idea that is very similar to upvote and comment on: https://community.incidentiq.com/ideas/turning-a-independent-ticket-into-a-subticket-and-vis-versa-436 

1 reply

Reesa Azar
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  • Community Manager
  • Answer
  • October 6, 2023

Hi @mrodriguez, It sounds like you want to take a subticket from a ticket, and make its own ticket. Then, you want to still have all of the information from the original ticket. At this point, there is not a way to do this however, here is an idea that is very similar to upvote and comment on: https://community.incidentiq.com/ideas/turning-a-independent-ticket-into-a-subticket-and-vis-versa-436