How do you restrict a technician's view to only see tickets they are assigned, or teams they belong
Solved
Manage technician's ticket queue
+3Best answer by Kathryn Carter
This would best be handled by assigned delegated permissions. You can find those in site options so their view would be restricted:
+18
This would best be handled by assigned delegated permissions. You can find those in site options so their view would be restricted:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
