How do you restrict a technician's view to only see tickets they are assigned, or teams they belong
Solved
Manage technician's ticket queue
+2Best answer by Kathryn Carter
This would best be handled by assigned delegated permissions. You can find those in site options so their view would be restricted:
+18
This would best be handled by assigned delegated permissions. You can find those in site options so their view would be restricted:
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