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hello, can someone help me out with an issue, when our users submmit a ticket they are missing the option to input a room number. I have checked and in the site option we have it as required. is there anywhere else I can check to see if there was changes made?

@ATorres 507cddd sheldonisd Thank you for submitting your question to our community! 😄 

I just tested this on your site, which was required for the new ticket I tested. Do you have an example of a ticket number I can look at? 


@ATorres 507cddd sheldonisd I just wanted to follow up on this thread and see if you have an example ticket number for me! 


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