Is it possible to have a monthly ticket report automatically generated and sent to specific users? We have a need to have a monthly report generated that shows all the tickets entered in a given time frame and ticket status/resolution.
Is it possible to have a monthly ticket report automatically generated and sent to specific users? We have a need to have a monthly report generated that shows all the tickets entered in a given time frame and ticket status/resolution.
Hi
To piggy back off of
Additionally, if you have access to an SFTP, you could schedule an export
Here is the thread that writes it all out and talks through it with a few other districts. Check it out and let me know if you have any questions!
Hi
How would I do this? I think this will be an acceptable solution for now.
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