Multiple Approvers/Approval Pool

  • 22 March 2024
  • 2 replies

Badge +1

Has anyone been able to set up multiple approvers on one ticket? I have a team of admins at a campus and they all want to be able to approve any field trip requests that come in for the campus. Not an approval path, more like an approval pool. I see that I can do send to team for approval, but you can only make Agents a part of a team and I am not wanting to do that for these users. Is this possible?

2 replies

Userlevel 7
Badge +12

@jackson.martinez Thank you for submitting your question to our community! 😄

I connected with @EStapf_iiQ (our EAW guru) and this is not possible at this time. However, be on the lookout for our team's enhancement.

Userlevel 4
Badge +2