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I think I know the answer to this but in case I’m just missing it somehow, I’ll ask…

Can I nest a folder of issues under another? I.e. “Other Requests” has a folder for “Employee user accounts”. Can I add another folder called “Microsoft 365” and one called “Google Workspace” and have two issues in each of those folders?

@KBremner 76000e4 mtbluersd Thank you for submitting your question to our community! 😄

Yes, you can! You will do this under the Issues tab under Admin. From here, you will add an Issue Category. Here is a screenshot: 

I hope this helps 

 

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