When the “New Ticket” is selected you are prompted with “What is this ticket about?” and you can choose from 5 options. Is there a way to add Chromebooks to that list? 90% of our request from teachers are about Chromebooks and they always seem to choose the wrong subject.
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This looks like a great use case for our Quick Tickets. You can create a quick ticket and send it to your teachers’ dashboard for them to send!
Here is the kb guide to get started:
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