Two custom fields in a ticket are now requiring to be filled in, but they are not marked as being required and they do not need to be required. When I go to edit the custom field, everything looks set correctly for it to not be required. Was wondering if there is somewhere else I should be looking or if I overlooked something?
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Hello LSMITH,
Thank you for posting your question. Our support team is aware of this issue and is working on a resolution.
Thanks for your patience.
Regards,
Dani Donaldson
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