not sure if this is already available and I don’t know about it or if it’s something that can be added. I would like to see in my ticket view some sort of icon or wording that lets me know someone has added a comment. Right now it says updated and a time but that can change based on many factors. would be nice to see that a user has left a comment so I can then go to that ticket. thank you
Solved
Notification or icon that someone has left message on ticket
Best answer by Kathryn Carter
There is an idea in our idea exchange for this one:
Additionally here is a thread to check out:
+18There is an idea in our idea exchange for this one:
Additionally here is a thread to check out:
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