not sure if this is already available and I don’t know about it or if it’s something that can be added. I would like to see in my ticket view some sort of icon or wording that lets me know someone has added a comment. Right now it says updated and a time but that can change based on many factors. would be nice to see that a user has left a comment so I can then go to that ticket. thank you
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Notification or icon that someone has left message on ticket
Best answer by Kathryn Carter
There is an idea in our idea exchange for this one:
Additionally here is a thread to check out:
+15There is an idea in our idea exchange for this one:
Additionally here is a thread to check out:
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