Skip to main content
Solved

Only show Agents & Administrators when assigning tickets

  • September 23, 2024
  • 1 reply
  • 81 views

Forum|alt.badge.img+3

When I go to assign a ticket and search for a person, is there a way I can configure IIQ to only show agents and administrators instead of clicking the drop box menu every time?

Best answer by Kathryn Carter

@BRoberts 88728c1 acs Thank you for submitting your question to our community! 😄

This is a highly requested enhancement request. Please submit your feedback and vote here: 

 

1 reply

Kathryn Carter
Forum|alt.badge.img+18
  • Community Manager
  • Answer
  • September 23, 2024

@BRoberts 88728c1 acs Thank you for submitting your question to our community! 😄

This is a highly requested enhancement request. Please submit your feedback and vote here: