Skip to main content
Solved

Parent ticket

  • May 30, 2024
  • 1 reply
  • 53 views

Forum|alt.badge.img+4

Anyone else having issues with a parent ticket not showing the child ticket in the “timeline” when they are merged? 

For instance I have a ticket that had the same issue on another ticket and decided to “merge” them with resolving with “duplicate ticket” option. In the past I thought that it would give me a “timeline” comment saying that the ticket was a duplicate to reference later within the parent ticket?

Best answer by Kathryn Carter

@mrodriguez Thank you for submitting your question to our community! 😄

This is an enhancement request. Please add your thoughts on this thread: 

 

1 reply

Kathryn Carter
Forum|alt.badge.img+18
  • Community Manager
  • Answer
  • May 31, 2024

@mrodriguez Thank you for submitting your question to our community! 😄

This is an enhancement request. Please add your thoughts on this thread: