How do I create a preventative maintenance ticket in iiQ? Thank you.
Best answer by Kathryn Carter
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Userlevel 4
+3
Have you taken a look at ticket Templates ?, from my soft testing Setting a ticket template and schedule seems to work well so it will create in my case a ticket once a month to do a check on a troublesome IDF with some HVAC issues in the space.
Hello,
Thank you for the response. Unfortunately, I do not have the ability to see the different templates. I will ask the system administrator. Thank you.
Userlevel 7
+13
I would suggest using a ticket template and then putting that ticket template on a schedule. Here is a guide that can help you set this up!
I hope this helps
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