Question

Preventative Maintenance

  • 18 October 2023
  • 3 replies
  • 101 views

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How do I create a preventative maintenance ticket in iiQ? Thank you. 


3 replies

Userlevel 4
Badge +3

Have you taken a look at ticket Templates ?,  from my soft testing Setting a ticket template and schedule seems to work well so it will create in my case a ticket once a month to do a check on a troublesome IDF with some HVAC issues in the space. 

 

 

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Hello,

 

Thank you for the response. Unfortunately, I do not have the ability to see the different templates. I will ask the system administrator. Thank you. 

Userlevel 7
Badge +13

@JBolda 4902f0d nssd112 Thank you for submitting your question to our community! 😄

I would suggest using a ticket template and then putting that ticket template on a schedule. Here is a guide that can help you set this up! 

I hope this helps 

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