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Preventative Maintenance

  • October 18, 2023
  • 3 replies
  • 187 views

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How do I create a preventative maintenance ticket in iiQ? Thank you. 

Best answer by Kathryn Carter

@JBolda 4902f0d nssd112 Thank you for submitting your question to our community! 😄

I would suggest using a ticket template and then putting that ticket template on a schedule. Here is a guide that can help you set this up! 

I hope this helps 

3 replies

ADeLacy
Participant
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  • Participant
  • October 20, 2023

Have you taken a look at ticket Templates ?,  from my soft testing Setting a ticket template and schedule seems to work well so it will create in my case a ticket once a month to do a check on a troublesome IDF with some HVAC issues in the space. 

 

 


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Hello,

 

Thank you for the response. Unfortunately, I do not have the ability to see the different templates. I will ask the system administrator. Thank you. 


Kathryn Carter
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  • Community Manager
  • Answer
  • October 20, 2023

@JBolda 4902f0d nssd112 Thank you for submitting your question to our community! 😄

I would suggest using a ticket template and then putting that ticket template on a schedule. Here is a guide that can help you set this up! 

I hope this helps