Question

Putting deadlines/due dates in tickets

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47 replies

Kathryn Carter
Userlevel 6
Badge +10

@SMillsTVSD I will activate it now! You are good to start using it!

Kathryn Carter - Community Moderator
SMillsTVSD
Rank
Userlevel 4
Badge +5

@SMillsTVSD I will activate it now! You are good to start using it!

I may have just squealed a little in excitement. Thanks!

Gary_KCMO
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@SMillsTVSD I will activate it now! You are good to start using it!

I may have just squealed a little in excitement. Thanks!

LOL. I am exited about it too….but, it will only be useful if techs will pay attention to it. :)

Kathryn Carter
Userlevel 6
Badge +10

Looking forward to heading how this goes for both of you!

@SMillsTVSD and @Gary_KCMO 

Kathryn Carter - Community Moderator
R
Badge

Hi @Kathryn Carter  - could you enable the due date functionality for us? Thanks!!

Kathryn Carter
Userlevel 6
Badge +10

@RKEstrada Done! Have fun and enjoy 😄

Kathryn Carter - Community Moderator
R
Badge

@Kathryn Carter  Thank you!  I’ve logged out and back in, but am not seeing it.  Does it take a while before it appears?

TAnders
Rank
Userlevel 5
Badge +7

@Hannah Bailey or @Kathryn Carter  Our district would love to use this feature as well.

Kathryn Carter
Userlevel 6
Badge +10

@RKEstrada I have alerted our development team about this. They are working on getting it up and running for you soon! 😄

Kathryn Carter - Community Moderator
Kathryn Carter
Userlevel 6
Badge +10

@TAnders I have turned it on for you as well! You are ready to go. 😄

Kathryn Carter - Community Moderator
rsaeks
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We would love to have the due-date option enabled for us as well!

Thank you!

Randy

Kathryn Carter
Userlevel 6
Badge +10

@rsaeks I have turned it on for you! Enjoy 😄

Kathryn Carter - Community Moderator
rsaeks
Badge

@rsaeks I have turned it on for you! Enjoy 😄

Thank you! Where would we see that option once it is enabled? I’m not currently seeing that on option on a ticket or a location where we can enable a slider.

Kathryn Carter
Userlevel 6
Badge +10

@rsaeks Make sure to re-log back into iiQ. It will show up on the tickets! 

 

Kathryn Carter - Community Moderator
N

Hi @Kathryn Carter can you enable it for our district? Thank you!

Kathryn Carter
Userlevel 6
Badge +10

@njensen You should be good to go! Please log back into iiQ, and it will be there! 😄

Kathryn Carter - Community Moderator
D

Can this please be enabled for our district? This would be way more convenient than using a Date/Time custom field. Thanks in advance!

Kathryn Carter
Userlevel 6
Badge +10

@DBergstol 8606904 ewrsd You are all set! Enjoy 😄

Kathryn Carter - Community Moderator
A
Rank
Badge

@Kathryn Carter Is there anymore documentation on this feature? Is it searchable/filterable?

Kathryn Carter
Userlevel 6
Badge +10

 @akorkishko Here is the guide for this feature. Since it is still a beta feature, we will add more documentation once it moves out of the beta phase and into production! 😄​​​​​​

 

Kathryn Carter - Community Moderator
tracie.winslow

Would you please turn on due dates for my district?

Data & Learning Systems Administrator | Lincoln (Massachusetts) Public Schools
Kathryn Carter
Userlevel 6
Badge +10

@tracie.winslow You are set!  😄

Kathryn Carter - Community Moderator

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